The Elegant J's

The Elegant J'sThe Elegant J'sThe Elegant J's

The Elegant J's

The Elegant J'sThe Elegant J'sThe Elegant J's
  • Home
  • Shop
  • More
    • Home
    • Shop
  • Home
  • Shop

Terms and Conditions


TERMS AND CONDITIONS

Effective Date: February 14,2026
Business Name: The Elegant JS
Website: https://theelegantjs.com
Location: State of Illinois, United States

These Terms and Conditions (“Terms”) govern your access to and use of theelegantjs.com (the “Website”) and the purchase of handmade gifts, journals, and specialized/custom books (collectively, “Products”) from The Elegant JS (“Company,” “we,” “us,” or “our”).

By accessing this Website or placing an order, you agree to be bound by these Terms and the laws of the State of Illinois.

1. Eligibility

You must be at least 18 years old to make a purchase. By placing an order, you represent that you are legally capable of entering into a binding contract under Illinois law.

2. Nature of Handmade and Custom Products

The Elegant JS specializes in handmade and customized items. You acknowledge and agree:

  • Each product is individually crafted.
  • Slight variations in color, texture, size, or design may occur.
  • Such variations are not considered defects.
  • Custom or personalized items are made specifically to your specifications.

Once production begins on a custom or personalized order, it may not be canceled.


3. Orders and Payment

  • All prices are listed in U.S. Dollars (USD).
  • Payment must be received in full before production or shipping.
  • We reserve the right to refuse or cancel any order for suspected fraud, pricing errors, or product unavailability.

If we cancel your order, you will receive a full refund.


4. Processing and Shipping

Because our products are handmade:

  • Processing times may vary and will be stated at checkout.
  • Shipping timelines are estimates and not guarantees.
  • We are not responsible for carrier delays once the item has shipped.

Risk of loss transfers to the customer upon delivery confirmation.

5. Returns and Refunds

Custom & Personalized Items

All custom, personalized, or made-to-order items are final sale unless damaged or defective.

Non-Custom Items

Returns for non-custom items must be requested within [7–14] days of delivery.

Items must be:

  • Unused
  • In original condition
  • In original packaging

Return shipping costs are the responsibility of the customer unless the item is defective.

Damaged or Defective Products

If your item arrives damaged:

  • Contact us within 5 days of delivery.
  • Provide photographs of the item and packaging.
  • We will offer a replacement or refund in accordance with Illinois law.

6. Compliance with Illinois Consumer Protection Laws

We comply with the Illinois Consumer Fraud and Deceptive Business Practices Act (815 ILCS 505/1 et seq.).

We do not engage in deceptive practices or false advertising. Product descriptions are provided in good faith.

Nothing in these Terms limits your rights under Illinois consumer protection laws.

7. Intellectual Property

All designs, product images, branding, logos, written content, and creative works are the intellectual property of The Elegant JS.

You may not:

  • Copy
  • Reproduce
  • Resell
  • Modify
  • Distribute

any of our designs or content without written permission.

Custom designs created by us remain our intellectual property unless otherwise agreed in writing.

8. User Submissions 

(Custom Orders)

If you submit:

  • Names
  • Quotes
  • Photos
  • Design ideas

You represent that you have the legal right to use that content.

We are not liable for copyright infringement resulting from customer-provided materials.

9. Disclaimer of Warranties

To the fullest extent permitted by Illinois law:

All products and Website content are provided “as is” without warranties of any kind, express or implied.

We disclaim implied warranties of:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

Some Illinois laws may not allow certain disclaimers; in such cases, those limitations apply only to the extent permitted by law.

10. Limitation of Liability

To the maximum extent permitted under Illinois law:

The Elegant JS shall not be liable for indirect, incidental, special, or consequential damages.

Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

Nothing in these Terms limits liability where prohibited by law.

11. Governing Law

These Terms shall be governed by the laws of the State of Illinois.

Any disputes shall be resolved in the state or federal courts located in Illinois. You consent to jurisdiction in those courts.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of any changes.

13. Contact Information

The Elegant JS
Email: theelegantjs@gmail.com
Website: https://theelegantjs.com

Return and Refund Policy

RETURN, REFUND, & SHIPPING POLICY

Effective Date: February 14th, 2026
Business Name: The Elegant JS
Location: Illinois, United States
Website: https://theelegantjs.com

The Elegant JS specializes in handmade gifts, journals, and customized books. Because many of our items are made to order, please review this policy carefully before making a purchase.

By placing an order, you agree to this policy.

1. Overview

Illinois law does not require businesses to accept returns unless a return policy is advertised. The Elegant JS voluntarily offers returns under the conditions below and complies with the Illinois Consumer Fraud and Deceptive Business Practices Act (815 ILCS 505/1 et seq.).

Nothing in this policy limits any rights you may have under Illinois law.

SHIPPING POLICY

Processing Times

Because our items are handmade:

  • Non-custom items: 2–5 business days processing
  • Custom/personalized items: 5–14 business days processing

Processing time begins after payment is successfully received.

Delivery Estimates

Shipping time varies by carrier and location. Delivery estimates are not guaranteed and may be affected by:

  • Carrier delays
  • Weather
  • Holidays
  • High-volume periods

We are not responsible for carrier delays once an item has shipped.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • We are not responsible for lost packages
  • Reshipping fees may apply

Lost or Stolen Packages

Once tracking confirms delivery, responsibility transfers to the customer.

The Elegant JS is not liable for lost or stolen packages after confirmed delivery.

RETURN POLICY

Custom & Personalized Items (Final Sale)

Due to the nature of handmade and customized products:

  • Personalized journals
  • Custom books
  • Name-engraved items
  • Special-order designs

are FINAL SALE and cannot be returned or refunded unless defective or damaged upon arrival.

Once production begins, custom orders cannot be canceled.

Non-Custom Items

Non-personalized items may be returned within 14 days of delivery if:

  • Unused
  • In original condition
  • In original packaging
  • Proof of purchase is provided

Customers are responsible for return shipping costs unless the item was defective or incorrect.

We reserve the right to deny returns that do not meet these conditions.

Holiday Return Extension

For purchases made between November 15 and December 20, non-custom items may be returned through January 10 of the following year.

Custom and personalized items remain final sale during holiday periods.

Damaged or Defective Items

If your order arrives damaged or defective:

You must contact us within 5 days of delivery and provide:

  • Clear photos of the product
  • Photos of the packaging
  • Photo of the shipping label

If approved, we will provide either:

  • A replacement, or
  • A refund to your original payment method

Refund Processing

Approved refunds:

  • Are issued to the original payment method
  • Process within 5–10 business days
  • Do not include original shipping costs unless the error was ours

Your bank or payment provider may require additional time to post funds.

Payment Disputes & Chargebacks

By completing a purchase with The Elegant JS, you agree to contact us directly to resolve any issue before initiating a chargeback or payment dispute.

Initiating a chargeback without first contacting us may constitute a violation of this policy.

We reserve the right to submit the following evidence to the payment processor in response to disputes:

  • Proof of delivery confirmation
  • Proof of product customization
  • Order confirmation records
  • Customer communication history
  • IP address and transaction verification data

Fraudulent or abusive chargebacks may be pursued to the fullest extent permitted under Illinois law.

Non-Returnable Items

The following items are not eligible for return:

  • Custom or personalized products
  • Gift cards
  • Clearance or final sale items
  • Digital downloads (if applicable)

How to Request a Return

To initiate a return request:

Email: [Insert Email Address]
Subject Line: Return Request – Order #[Order Number]

Include:

  • Full name
  • Order number
  • Reason for return
  • Photos (if applicable)

We respond within 2–3 business days.

Policy Updates

We reserve the right to modify this policy at any time. Changes will be posted with an updated effective date.

Continued use of our website constitutes acceptance of any updates.

Copyright © 2026 The Elegant J's - All Rights Reserved.

  • Privacy Policy
  • Terms and Conditions

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept